Lead Tracking
How to Track Home Security Leads by Entry Points and Family Needs
June 21, 2026 · 5 min read
Why home security reps should track entry points, pets, and family schedules — and how it closes more installs.
Entry-point mapping
A home with 4 doors and 12 windows needs a different package than a condo with 1 door and 2 windows. Log every point during the walkthrough.
Fields that matter
- Entry point count (doors + ground windows + garage)
- Pets (motion sensor sensitivity)
- Kids (panel placement, remote arm/disarm)
- Current system (if any) and pain points
- Decision maker and availability
- Neighborhood crime context (soft, not scary)
- Preferred contact method (text, call, email)
Follow-up cadence
- Walkthrough done → quote within 24 hours
- Quote sent → 48-hour callback
- Spouse not present → schedule family demo
- Objection: price → financing options + value breakdown
- Objection: contract length → month-to-month alternative
Territoryly's home security template ships with all of these fields pre-built.